March 17 2023
2. Your Personal Information
The personal information we collect and store will depend on what products and services you request from us. This includes (but is not limited to) information provided when requesting an adventure booking, gift voucher, gear and/or membership and when using out chat widget. Our sites registration form requests users' [which includes third party personal information where applicable collected as described below] to give us contact and profile information such as name, email address, phone number, mailing address, medical conditions and dietary requirements. We also collect Billing Information such as credit card number. Some of the requested information is required in order to receive the Adrenaline product or service; other information is optional. The third party personal information will only be used for the sole purpose to facilitate the one-time completion of the transaction that is the primary purpose for which the information was collected. Adrenaline does not store this information after completing this one-time transaction.
3. Account Security
Never share your password with anyone. Adrenaline will never send an e-mail requesting that you provide us with your account login information. If you receive such an e-mail, immediately discard it. Do not click on any of the links in it, as it is not from us.
If you believe that your account has been compromised, please report it to us immediately and provide us with as much detail as possible.
The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, please contact us
4. Tracking Technologies
As is true of most web sites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We do link this automatically collected data to other information we collect about you.
5. Links to Other Websites
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, please contact us.
7. Data Storage
Where we store your personal information depends on what products and services you have requested from Adrenaline. Data is stored in our CRM for the use of processing transactions, providing order confirmations and dispatching products. Information provided in customer feedback forms is also stored on this system. We also maintain an email database for subscribers to our monthly e-newsletters. If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us.
8. Right to Disclose
We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
In certain situations, Adrenaline may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
We may disclose your personal information if we believe it is reasonable to do so in order to protect you, to comply with a subpoena, bankruptcy proceedings or similar legal process, assist law enforcement in a bona fide investigation into allegations of illegal activity, or protect the rights, property, or personal safety of ourselves, our employees, you, or to any other third party with your prior consent to do so. If Adrenaline is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Additionally, we will disclose your information to the extent that it is reasonably necessary in order to facilitate your purchase of an adventure booking, gift voucher, gear and/or membership.
9. User Access and Choice
Upon request Adrenaline will provide you with information about whether we hold any of your personal information.
If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, or deactivate it by making the change on our member information page or by emailing our Customer Support or by contacting us by postal mail at the contact information listed below. We will respond to your request within a reasonable timeframe.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
10. Social Media Widgets
11. Children’s Online Privacy Protection Act
If you become aware of any person who holds an account with Adrenaline who is under thirteen years of age, please report them to us immediately. We have a policy of refusing and deleting data from anybody less than thirteen years of age.
12. California Online Privacy Protection Act
14. Contact Us
111 W. Jackson Blvd #1700
Chicago IL 60604
1 888 992 3736