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Adrenaline Clients: Consumer Retail
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Matsushita Electric Industrial Co. - Panasonic.com
Best known by its Panasonic brand name, Osaka, Japan-based Matsushita Electric Industrial Co., Ltd. is a worldwide leader in the development of technologies for and the production of electronic and electric products for consumer, business and industrial use. Panasonic Online offers its consumer electronics customers extensive self-service to product information and on-line support. Adrenaline partnered with e-Satisfy, Inc. to perform an in-depth assessment of Panasonic Online, leveraging customer experience measurement techniques with expert website and user analysis to identify clear, actionable strategies for strengthening customer loyalty and satisfaction with the Panasonic site.
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PETsMART.com is the online destination for pet supplies & products, health & behavior information and community interaction. According to Media Metrix, PC Data and Nielsen Net Ratings, PETsMART.com is the most popular online pet site, logging the most traffic of any other pet site and providing the best shopping experience. Adrenaline designed and developed PETsMART.com's Pet Food Calculator, one of the site's most frequented destinations and a key marketing tool for pet food sales.
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The Sales Channel was an early innovator in retail permission-based marketing. Adrenaline developed a highly scalable personalization engine and promotional outbound email delivery system. The Sales Channel technology was one of the industry's first commercial server-side Java based applications.
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SingleShop, Inc. is the leading e-shopping service provider for destination sites, such as ISPs, portals and media and community sites. SingleShop's patent-pending SingleOrder™ engine is embedded into these sites to provide consumers the ability to search, compare and purchase products from the Web's leading merchants with a universal shopping cart and single checkout transaction. Adrenaline provided a system architecture design for the SingleOrder shopping cart.
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Varsity Group, Inc. is the leading online vendor of college textbooks to both traditional universities and online learning institutions. Adrenaline provided system architecture services to increase the reliability and availability VarsityBooks' e-commerce Web site. Adrenaline also provided Web application development, implementing both VarsityBooks' textbook catalog and supply chain management system with leading book distributor Baker & Taylor. (testimonial)
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Venator Group is primarily a mall-based specialty retailer that operates over 4,300 retail stores in 14 countries in North America, Europe and Australia. Through its Athletic Group of specialty retail stores, including Foot Locker, Lady Foot Locker, Kids Foot Locker and Champs Sports, as well as its direct-to-customer channel Footlocker.com/Eastbay, the company is the leading provider of athletic footwear and apparel. Adrenaline conducted a technology audit of both the front-end and back-end of the Footlocker.com site, as well as a usability analysis of the Web site user interface, providing specific recommendations for enhancing the Footlocker.com online customer experience.
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